Terms of Use
Effective date: March 2026
These Terms of Use ("Terms") govern your access to and use of syntetix.AI websites, applications, APIs, and audit services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.
01. Eligibility and acceptance
You must have the legal authority to enter into these Terms on behalf of yourself or your organization. If you are using the Services for a company or other entity, you represent that you are authorized to bind that entity.
02. Account registration and security
- Provide accurate and current registration information.
- Maintain confidentiality of credentials and API keys.
- Notify us promptly of unauthorized account access or security incidents.
- You are responsible for activity occurring under your account.
03. Service access and license
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for internal business purposes. You may not copy, distribute, modify, reverse engineer, decompile, or create derivative works from the Services except as permitted by law.
04. Acceptable use restrictions
- Use the Services only for lawful purposes and authorized analysis activities.
- Do not interfere with platform operations, attempt unauthorized access, or bypass security controls.
- Do not upload malicious code, infringing content, or data you do not have the right to process.
- Do not use automated means to scrape or extract data beyond documented API and usage limits.
05. Customer data and responsibilities
You retain ownership of data you submit. You grant syntetix a limited right to process your data solely to provide and improve the Services, enforce these Terms, and comply with law. You are responsible for ensuring lawful collection and use of all data, content, and URLs submitted for analysis.
06. AI-generated output disclaimer
Audit findings, recommendations, and AI-generated content are provided for informational purposes and may contain inaccuracies or omissions. You are responsible for reviewing outputs and making independent business, legal, financial, or technical decisions.
07. Fees, subscriptions, and billing
Paid plans are billed on the subscription cycle shown in your account. Unless otherwise stated, fees are non-refundable, exclusive of taxes, and payable in the selected currency. Plan changes, renewals, overages, and cancellations are managed through your billing settings and take effect as described at checkout.
08. Intellectual property
The Services, including software, branding, interfaces, and underlying technology, are owned by syntetix or its licensors and protected by intellectual property laws. Except for rights expressly granted, all rights are reserved.
09. Third-party services
The Services may integrate with third-party tools or content providers. We are not responsible for third-party offerings, and your use of those offerings is governed by their terms and policies.
10. Service availability and changes
We may update, modify, suspend, or discontinue parts of the Services at any time, including for maintenance, security, or operational reasons. We do not guarantee uninterrupted or error-free operation.
11. Warranties and disclaimers
To the fullest extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
12. Limitation of liability
To the maximum extent permitted by law, syntetix and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill. Our aggregate liability arising from or relating to the Services will not exceed the amount paid by you for the Services in the twelve (12) months preceding the event giving rise to the claim.
13. Indemnification
You agree to defend, indemnify, and hold harmless syntetix, its affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising out of your use of the Services, your content, or your violation of these Terms or applicable law.
14. Suspension and termination
We may suspend or terminate access if we reasonably believe you violated these Terms, pose a security risk, or as required by law. You may stop using the Services at any time. Provisions that by nature should survive termination will remain in effect.
15. Governing law and disputes
These Terms are governed by applicable laws of the jurisdiction identified in your commercial agreement or, if none applies, by the laws where syntetix is established, excluding conflict-of-law rules. Disputes will be resolved in competent courts of that jurisdiction unless otherwise required by law.
16. Changes to these Terms
We may revise these Terms from time to time. Material updates become effective upon posting or as otherwise communicated. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.